Privacy Policy

1. Who We Are

This is the privacy policy for Coldwell Banker Caribe, accessible through our website at: https://coldwellbankercaribe.com. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect   

We collect different types of information depending on your interaction with our website:

  • Comments: When you leave comments on our site, we collect the information you provide in the comment form, your IP address, and your browser user agent string. This helps us in spam detection. An anonymized hash of your email address may be shared with the Gravatar service (their privacy policy is linked below) to display your profile picture if you use it.   
     
  • Media: If you upload images, please avoid including embedded location data (EXIF GPS). Visitors can download and extract this data from images on our site.
  • Cookies: We use cookies to enhance your browsing experience.
    • If you leave a comment, you can opt-in to save your name, email, and website in cookies for convenience, so you won’t need to re-enter them for future comments. These cookies last for one year.   
       
    • A temporary cookie is set on our login page to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
    • When you log in, we set cookies to store your login information (lasting two days) and screen display preferences (lasting one year). Selecting “Remember Me” extends your login for two weeks. Logging out removes these login cookies.
    • If you edit or publish an article, a cookie indicating the post ID of the edited article is stored in your browser and expires after one day.
  • Embedded Content: Our articles may include embedded content from other websites (e.g., videos, images, articles). This content behaves as if you have visited the external website. These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you are logged into their services.
  • Contact Forms: If you use our contact forms, we collect the information you provide, such as your name, email address, phone number, and any other details you include in your message, to respond to your inquiries.  
     
  • Analytics: We may collect anonymous information about your use of our website through analytics services to understand how visitors interact with our site and improve its functionality. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.  
     

3. How We Use Your Information

We use the collected information for the following purposes:

  • To manage and display comments.
  • To prevent spam and maintain the security of our website.
  • To personalize your experience through the use of cookies (if you consent).
  • To respond to your inquiries submitted through contact forms.
  • To improve our website content and user experience through analytics.
  • For account management if you register on our site.
  • To send you information you have requested or that may be relevant to your interests (with your consent where required by law).

4. Sharing Your Information

We may share your information with the following parties:

  • Gravatar: As mentioned above, an anonymized hash of your email may be shared with Gravatar for profile picture display. 
  • Service Providers: We may use third-party service providers to assist with website operation, analytics, spam detection, and communication. These providers will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.   
     
    Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes (e.g., a subpoena or court order).   
     
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.   
     
  • Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.

5. Data RetentionWe retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or for longer periods if required by law.  

 
  • Comments and their metadata are retained indefinitely to facilitate the recognition and approval of follow-up comments.
  • For registered users, the personal information provided in their user profile is stored. Users can access, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.
  • Information collected through contact forms is typically retained for a reasonable period to address your inquiry and then may be archived.
  • Analytics data is generally retained for a standard period to analyze website trends.

6. Your Rights Over Your Data

You have certain rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccurate or incomplete personal data.  
  • Erasure: You can request that we delete your personal data, unless we are legally obligated to retain it.
  • Data Portability: You can request to receive an exported file of the personal data you have provided to us.
  • Object to Processing: You may have the right to object to the processing of your personal data in certain circumstances.
  • Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

 

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.   

7. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service, which may be located outside of your country of residence.   

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.   

9. Third-Party Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of each website you visit.   

10. Children’s Privacy

We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.   

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.   

 
12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:   

[email protected]

Last Updated: April 19th, 2025

 

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Agent

Mirjana Dajic

Mirjana, a native of Croatia, has traversed the globe, ultimately finding a deep connection with Puerto Viejo, Costa Rica. Her journey began after earning a bachelor’s degree in hospitality management, which ignited her passion for travel and leadership. For 11 years, she worked with a prominent cruise line company, honing her management and leadership skills while traveling extensively. As an Assistant Manager, she oversaw daily operations and led large teams, always striving for excellence. Her dedication to high standards earned her several accolades throughout her career.

In 2007, Mirjana visited Puerto Viejo for the first time, and it was love at first sight. After several visits, she eventually settled in this enchanting Caribbean town. She began her Costa Rican career as an Office Manager for a rental car company, managing operations in the Atlantic Zone for five years. Her exceptional customer service and management skills helped propel the offices she managed to top-tier status, earning outstanding customer reviews.

In 2021, Mirjana embraced a new challenge in the real estate world. Her commitment to exceeding clients’ expectations, paired with her in-depth knowledge of Puerto Viejo and its hidden gems, enables her to offer a highly personalized experience. Fluent in both English and Spanish, she serves a diverse clientele and is deeply integrated into the local community, fostering strong relationships and a thorough understanding of the area.

Passionate about self-improvement, Mirjana is a lifelong learner, particularly interested in the human mind and unlocking one’s full potential. This drive for personal growth continues to shape her professional and personal life.

Managing Broker

Navid Ghaffari

Navid’s professional journey, rooted in engineering and leadership roles within Fortune 100 companies, has equipped him with a strategic mindset and a dedication to achieving exceptional results. This foundation, combined with 11 years of sales experience, allows Navid to approach real estate with a unique blend of analytical precision and client-centered service. He is passionate about understanding individual needs and navigating the complexities of the market to ensure a smooth and successful experience.

Beyond real estate, Navid is driven by a desire to contribute to community well-being, particularly by supporting children in need. His personal interests—travel, philosophy, and wildlife—enrich his perspective and fuel his commitment to creating meaningful connections. Family is paramount, and Navid cherishes time with his wife, Kira, daughter, Ari Jo, mini Australian Shepherd, Remy, and their cat, Charlee.

Managing Broker

Kira Hebert

Kira offers a compelling blend of professional acumen and local expertise. With over a decade of real estate experience, complemented by six years of running a successful real estate marketing agency, she possesses a comprehensive understanding of market dynamics and client requirements. Her experience as a licensed broker reinforces her commitment to ethical and efficient transactions. Since 2008, she has cultivated an intimate knowledge of Costa Rica’s unique real estate landscape in the Caribe, driven by a genuine appreciation for the region’s culture and vibrant lifestyle. She provides clients with more than transactional services, offering valuable insights into the “Pura Vida” experience and the nuances of local culture. Leveraging her marketing capabilities, Kira employs strategic, data-driven approaches to property marketing and transaction management. This fusion of professional expertise and local immersion enables her to effectively guide clients towards their real estate objectives. Outside of her professional endeavors, Kira values a well-balanced lifestyle. She enjoys exploring diverse cultures and nature, with a particular interest in sailing. Most importantly, she prioritizes time with her family, including her husband, daughter, and pets.